Franchise Strategy & Support

Franchise success takes more than vision—it takes alignment, systems, and support.

Whether expanding a franchise system or taking ownership for the first time, success in franchising requires structure, clarity, and scalable support. We guide both franchisors and franchisees through the strategies, transitions, and operational planning that fuel growth and long-term performance. From system-wide planning to individual franchise readiness, our team delivers actionable solutions rooted in deep industry experience.

Strategy, systems, and support—built for where you are and where you're going.

Meet the Experts Behind The Services

Shannon Clement

Daphne Rothlisberger is a strategist, executive coach, and brand leader with over 20 years of experience guiding companies through growth, transition, and reinvention. Her background spans corporate leadership, agency consulting, and startup innovation—with deep roots in national-to-local marketing, franchise systems, and operational execution. Daphne is known for blending insight with action and leading with a style that’s direct, creative, and results-driven.

Key Skills:
Strategic Consulting & Planning
Executive & Leadership Coaching
Brand & Marketing Strategy
Franchise & Cross-Functional Growth
Team Integration & Change Navigation
Creative Facilitation & Messaging Alignment

Daphne Rothlisberger

Shannon Clement

Domineca Neal is a seasoned retail operations executive with extensive experience leading multi-unit teams and driving excellence across high-volume locations. Her expertise extends to overseeing operations and strategy, ensuring consistency, profitability, and best-in-class customer experiences. Beyond operations, Domineca also brings expertise in mergers and acquisitions, where she has supported leadership through integration strategies and organizational alignment during transitional periods. Her blend of strategic insight and hands-on leadership makes her a versatile and powerful partner on projects requiring operational rigor and navigating change.

Key Skills:

Retail Strategy & Operations

Multi-Unit Leadership

Mergers & Acquisitions

Organizational Integration

Team Development & Coaching

Performance Optimization

Customer Experience Design

Domineca Neal

Available Services

Franchise success takes more than ambition—it takes the right systems, smart transitions, and strategic support. This offering combines real-world expertise in franchising, operations, and growth to help franchisors and franchisees build sustainable success.

Franchise System Assessment, Development and Growth Management

We support franchisors throughout the franchise lifecycle - from assessment of a concept for scalability including investment viability, development of franchising operations system, to growth management designed to ensure consistent execution across various geographies.

Brand Development and System Alignment

We assist franchisors in working collaboratively with franchisees to optimize local and national marketing strategies and guidelines designed to drive consumer / customer market penetration and growth.

Performance Coaching & Leadership Support

Franchisor leaders face unique challenges and opportunities when system collaboration and support serve as the Guiding Principle.

We provide tailored coaching and team support to franchisors and franchisees in system-wide or geographical leadership roles, developing national strategies for seamless local execution. Our approach and tools help leaders navigate growth or change effectively and with confidence.